1 Applicability
(1) These terms and conditions apply to inhome-design.co.uk, trade name of Klikmedia BV in Nijmegen the Netherlands, Registered with the Chamber of Commerce under number 09101999, through the online platform www.inhome-design.co.uk offered services and goods.
(2) These terms and conditions apply to any offer, quotation and distance contract concluded between Inhomedesign and a natural person not acting in the exercise of a profession or business (hereinafter: "the customer") to which Inhomedesign has declared these terms and conditions applicable, insofar as these terms and conditions have not been expressly deviated from by the parties in writing.
(3) Inhomedesign is authorized, to perform legal acts for Inhomedesign and within the scope thereof to issue and receive declarations (representation).
(4) These conditions also apply to distance contracts with Inhomedesign, the performance of which by Inhomedesign third parties should be involved.
(5) Before the distance contract is concluded, the text of these terms and conditions is made available to the customer. The text of these terms and conditions is hereby made available to the client electronically in such a way that it can be easily stored by the client on a durable medium. If this is not reasonably possible, before the distance contract is concluded, it will be indicated where the general conditions can be inspected electronically and that at the request of the client they will be sent electronically or otherwise free of charge.
(6) Inhomedesign reserves the right to modify these terms and conditions at any time. These changes also apply to agreements already existing at this time, if Inhomedesign informs the client in writing about these changes and the client does not object to these changes within 4 weeks. Hereby Inhomedesign must inform the client of the possibility to object when notifying the change.
2 Quotations and offers
(1) All quotations and offers from Inhomedesign are without obligation, unless the quotation includes a deadline for acceptance. A quotation or offer expires if the product to which the quotation or offer relates is no longer available in the meantime.
(2) Each quotation of Inhomedesign contains an accurate and complete description of the products offered. Inhomedesign cannot be held to its quotes or offers if the client can reasonably understand that the quotes or offers, or any part thereof, contain an obvious mistake or slip of the pen.
(3) The prices mentioned in a quote or offer include UK VAT and other government levies as well as any costs to be incurred under the agreement, including administration costs, unless otherwise indicated.
(4) If the acceptance deviates from the offer included in the quote or offer then Inhomedesign is not bound by it. The contract is then not in accordance with this deviating acceptance, unless Inhomedesign indicates otherwise.
(5) A compound order does not oblige Inhomedesign to perform part of the order at a corresponding part of the quoted price.
3 The agreement
(1) The contract is concluded at the time of acceptance by the client of the offer and the fulfillment of the accompanying conditions.
(2) Once the client has electronically accepted the offer of Inhomedesign, Inhomedesign confirms the receipt of the acceptance of the offer as soon as possible electronically.
(3) If Inhomedesign requires data from the client for the performance of the contract, the performance period does not commence until the client has made these available to Inhomedesign correctly and completely.
(4) Inhomedesign is entitled to have certain work carried out by third parties.
(5) The agreement is concluded in the English language.
(6) The agreement is stored. In case of loss, the customer can contact customer service to request a copy of the agreement by e-mail. Further information is included in the privacy statement.
4 Order, price
(1) Prerequisite for placing an order with Inhomedesign is a successful registration of the customer at the online platform www.Inhome-design.co.uk.
(2) The order procedure consists of the following steps:
(a) Placing items in the shopping cart.
(b) Entering the delivery and payment details. Should the customer have previously registered on the website, the customer can log in here with their personal data.
(c) Confirming the correctness of all data with the "Send order" button.
(5) All prices are inclusive of UK legal VAT (20%).
(6) For orders under £ 100 we charge £ 7.50 shipping costs. For an order with an order value above € 400 we deliver for free! For deliveries to an island, there may be additional costs, please contact our customer service.
(7) The prices and shipping costs at the time the order is placed are valid for the order.
5 Betaling
(1) Betaling dient te geschieden middels Paypal, Visa, Mastercard of Maestro
6 Delivery
(1) Orders and deliveries are, unless explicitly stated otherwise, limited to addresses in the united kingdom and Ireland.
(2) Unless otherwise stated on the respective product pages, the shipping time with status "in stock" is usually 2 or 3 working days. If delivery is delayed or if an order can only be partially fulfilled, the consumer will be informed immediately as soon as this is known to Inhomedesign. In this case, the customer must offer Inhomedesign a reasonable period to still fulfill the contract.
(3) Disturbances in the production process of Inhomedesign or one of its suppliers or engaged companies which cannot be attributed to Inhomedesign, in particular strikes or temporary closures of the company, extend the delivery time accordingly.
(4) Is for the delivery of certain goods or for the completion of certain work a deadline agreed, this is never a deadline. If a deadline is exceeded, the client must therefore give Inhomedesign written notice of default. Inhomedesign must thereby be offered a reasonable period to still perform the contract.
(5) If Inhomedesign does not perform the contract within the reasonable period set by the customer, the customer may rescind the contract without charge.
7 Force majeure
(1) Inhomedesign is not obliged to fulfill any obligation to the customer if he is hindered to do so as a result of a circumstance that is not due to fault and is not under the law, a legal act or generally accepted practice. Inhomedesign must inform the consumer of these circumstances without delay.
(2) Inhomedesign can suspend the obligation under this agreement during the period of force majeure. If this period lasts longer than two months, then either party is entitled to terminate the agreement, without obligation to pay compensation to the other party.
8 Retention of title
(1) All goods delivered by Inhomedesign under the distance contract remain the property of Inhomedesign until the customer has properly fulfilled all obligations under the contract(s) concluded with Inhomedesign.
(2) Items delivered by Inhomedesign, which under paragraph 1. are subject to retention of title, may not be resold and may never be used as a means of payment. The customer is not authorized to pledge or encumber in any other way the goods falling under the retention of title.
(3) The customer must always do everything that can reasonably be expected of him to secure the property rights of Inhomedesign.
(4) We reserve ownership rights until you have fully paid the outstanding amount under the invoice, possibly increased by interest and extrajudicial collection costs. If you are an entrepreneur in the exercise of your profession or a legal entity under public law, we reserve the right of ownership until you have paid in full all outstanding claims arising from any agreement between you and us. We are entitled to transfer our ownership rights to the item, also in connection with the assignment of the claim arising from the purchase agreement to BillPay, to a third party, including BillPay. In the latter case, ownership of the item shall not pass to you until full payment to BillPay of the outstanding amount under the invoice, plus interest and extrajudicial collection costs if applicable.
(5) If you are in default of any payment obligation, then all claims against you on any account whatsoever will become due immediately and immediately, without any notice of default being required.
(6) If third parties seize the goods delivered under retention of title or wish to establish or assert rights to them, the customer is obliged to inform Inhomedesign immediately.
9 Transfer of Risk
(1) The risk of loss, damage or depreciation shall pass to the customer at the time when goods are brought into the power of the customer.
10 Non-confirmity
(1) Inhomedesign guarantees that the products comply with the contract and the specifications stated in the offer. For this purpose, the images and descriptions on the sales area of the online platform inhome-design.co.uk are decisive.
(2) The customer is obliged to examine the delivered goods (or have them examined) immediately at the time the goods are made available to him. The customer must examine whether the quality and/or quantity of the delivered goods corresponds to what was agreed upon and meets the requirements that the parties have agreed upon in this respect.
(3) Any defects must be reported in writing to Inhomedesign within 1 week after discovery. The report must contain as detailed a description of the defect as possible, so that Inhomedesign is able to respond adequately. The client must enable Inhomedesign to investigate a complaint (or have it investigated).
(4) If the client complains in a timely manner, this does not suspend his payment obligation. The client in that case also remains obliged to accept and pay other ordered items, unless they have no independent value.
(5) If a defect is reported later than two months after its discovery, the customer is no longer entitled to repair, replacement or compensation, unless a longer period results from the nature of the item or the other circumstances of the case.
(6) If it is established that a good is defective and a timely complaint about this has been made, then Inhomedesign will send a replacement product(s) or part of a product to the customer provided it is in stock.
(7) Inhomedesign is not obliged to take care of the repair or replacement of the defective product, if this is only possible by incurring disproportionate costs and another form of fulfilment is possible without significant disadvantages for the customer.
(8) If fulfillment is (partially) lacking or not fulfilled within a reasonable period of time, the customer may rescind the contract or demand reduction of the purchase price.
11 Liability
(1) If Inhomedesign should be liable, this liability is limited to what follows from the law.
(2) We are not liable for damage caused by the use of a product. This does not apply if such damage was caused by our willful intent, gross negligence or deliberate recklessness. In any case, your right to compensation shall be a maximum of the amount of the product ordered and paid for.
12 Warranties
All goods in our shop are covered by a 1-year manufacturer's warranty.
13 Limitation period
(1) Notwithstanding the statutory limitation periods, the limitation period for all claims and defenses against Inhomedesign and third parties involved by Inhomedesign in the performance of an agreement is one year.
(2) The provisions of paragraph 1 do not apply to legal claims and defenses based on facts that would justify the assertion that the delivered item would not comply with the contract. Such claims and defenses shall become statute-barred two years after the client has informed Inhomedesign of such non-conformity.
14 Applicable law and disputes
(1) All legal relationships to which Inhomedesign is a party are exclusively governed by Dutch law. The applicability of the Vienna Sales Convention is excluded.
(2) All disputes which may arise in connection with this agreement, or further agreements resulting therefrom, shall be submitted to the competent court under the law.
16 Suspension, dissolution and early termination of the agreement
(1) Inhomedesign is entitled to suspend the fulfilment of the obligations or to cancel the agreement immediately and with immediate effect, without being obliged to any compensation or guarantee, if:
(a) The customer does not fulfill the obligations under the agreement, in full or in a timely manner.
b) After the conclusion of the agreement to Inhomedesign come to know circumstances give good reason to fear that the client will not fulfill the obligations.
c) In case of bankruptcy of the client.
d) If circumstances arise which are of such nature that fulfillment of the contract impossible or unaltered maintenance of the contract can not reasonably be required of Inhomedesign.
17 Revocation
(1) You have the right to withdraw from the contract within a period of 14 days without giving reasons. The withdrawal period expires 14 days from the day on which you or a third party designated by you, who is not the carrier, takes physical possession of the last shipment or part.
To exercise the right of withdrawal, you must inform us (Inhomedesign trade name of Klikmedia BV, Kerkenbos 1057c, 6546BB Nijmegen (address is NOT for returns); e-mail info@inhome-design.co.uk) of your decision to withdraw from the contract by an unequivocal statement (e.g. in writing by mail, or e-mail).
To comply with the withdrawal period, it is sufficient to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
The right of withdrawal does not apply to products that are custom-made, have been created in accordance with the purchaser's specifications or are clearly of a personal nature.
(2) Effects of withdrawal
If you withdraw from the contract, you shall receive back from us all payments made by you up to that point (except for any additional costs resulting from your choice of a mode of delivery other than the cheapest standard delivery offered by us) without delay and in any event not later than 14 days after we have been informed of your decision to withdraw from the contract. We will reimburse you using the same means of payment with which you made the original transaction, unless you have expressly agreed otherwise; in any event, you will not be charged for such reimbursement.
We may wait to refund you until we have received the goods back, or you have demonstrated that you have returned the goods, whichever comes first.
You must return or hand over the goods to us without delay, but in any event no later than 14 days from the day on which you communicate your decision to withdraw from the contract to us. You are on time if you return the goods before the period of 14 days has expired.
You are responsible for the cost of returning the goods.
You are only liable for the depreciation of the goods resulting from the use of the goods beyond what is necessary to establish the nature, characteristics and functioning of the goods. In the event of obvious damage to the product, however, we are entitled not to take back the product and therefore not to issue a credit.
Wilt u retourneren, neem dan contact met ons op:
Inhomedesign
info@inhome-design.co.uk
The 14-day right of return does not apply to gift certificates and specially customized products.
The statutory 14-day right of return remains unaffected by our voluntary 14-day right of return. Within the statutory period of the right of withdrawal, the statutory provisions apply. The voluntary right of return does not affect legal warranties.
18 Customers
The 17 applies only to the customer as a consumer. Consumer is any natural person who concludes a business contract, not acting in the exercise of a profession or business.
19 Gift Vouchers
The discount amount does not claim any interest and the amount will not be paid in cash. The credit of gift certificates and discount codes is not refundable when all items, or only part of them, are returned. Paid amounts will be refunded upon return. This applies when the discount code was issued as part of an advertising campaign for which no form of consideration was required.
20 Conclusion
If one or more provisions of these general conditions is or are declared non-binding, the remaining provisions shall remain in full force and effect.